Continuous support and growth
Our goal is to deliver customer service that goes beyond your expectations. We achieve this with a support and service team who has extensive knowledge of your warehouse solution – and how to get the most value from it.
We help you grow
We also have a dedicated service team with technicians who help you maintain and operate your warehouse solution in the most efficient way. We work proactively and are on a continuous lookout for areas of improvement in all our customers’ solutions to help them grow.
Our technicians also perform scheduled maintenance on-site without interrupting your daily operations. Every month you can receive an SLA report with a detailed status on your AutoStore solution.
"To ensure customer satisfaction, we use the skilled team of in-house service technicians, support, software, and logistics experts. This makes us agile and able to help immediately. Our philosophy is to develop a scalable solution that our customers can grow with and that benefits them. This is “the Element way."